Privacy Policy

Last updated: [DATE TO CONFIRM]

1. Who we are

This website is operated by RKP Ventures Ltd t/a ResolveIt (“ResolveIt”, “we”, “us”, “our”), a company registered in [PLACEHOLDER JURISDICTION] under company number [PLACEHOLDER]. Registered office: [PLACEHOLDER ADDRESS]. We are the data controller responsible for your personal data.

If you have any questions about this policy, contact us at kiaan@resolveit.info.

2. The data we collect

We may collect and process the following categories of personal data:

• Contact details you provide when booking a Discovery Call or contacting us (e.g. parent and student name, email address, phone number).
• Enquiry information about your child’s year group, goals and academic needs.
• Usage data collected automatically via cookies and analytics tools (e.g. pages visited, device and browser information).
• Marketing data regarding your preferences for receiving communications from us.

3. How we use your data

We use your personal data to:

• Respond to enquiries and arrange Discovery Calls;
• Provide and administer our tuition programmes;
• Communicate with you about your child’s progress and our services;
• Improve our website and services through analytics;
• Comply with our legal and regulatory obligations.

4. Lawful bases for processing

We rely on the following lawful bases under UK GDPR: consent (e.g. marketing communications and non-essential cookies), contract (to deliver services you request), and legitimate interests (to operate and improve our business in ways you would reasonably expect).

5. Cookies & tracking

We use cookies and similar technologies, including [PLACEHOLDER — Google Analytics 4, Meta Pixel, GoHighLevel] to understand how visitors use our website and to support our marketing. Non-essential cookies are only set with your consent. You can manage cookie preferences through your browser settings or our cookie banner [PLACEHOLDER — cookie consent tool to be added].

6. Sharing your data

We may share your data with trusted service providers who help us operate our business (e.g. CRM, analytics, communications and booking platforms), all of whom are required to protect your data. We do not sell your personal data. Some providers may process data outside the UK; where they do, we ensure appropriate safeguards are in place.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described above, or as required by law. [PLACEHOLDER — specify retention periods.]

8. Your rights

Under UK data protection law you have rights to access, rectify, erase, restrict or object to the processing of your personal data, and to data portability. To exercise any of these rights, contact kiaan@resolveit.info. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Children’s data

Because our services support students, we may process data relating to children. Where required, we obtain consent from a parent or guardian and handle this data with particular care.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the “last updated” date revised accordingly.

11. Contact

RKP Ventures Ltd t/a ResolveIt
Email: kiaan@resolveit.info
Registered address: [PLACEHOLDER ADDRESS]